ChromaGraphics

Eric Janssen, Owner/President

When we first started working with NEXUS Consulting workflow was inconsistent, roles were undefined and people weren’t sure who was responsible for what. This situation was causing chaos and a lot of stress and internal conflict.
As the owner and General Manager I was also managing all of Operations and Sales and had become the “go-to” person which left me little to no time to deal with strategic business issues and decisions. I needed to find out how I could work smarter by creating a structure and systems that would allow others to take more responsibility and free me from the day-to-day minutia.

We decided to start our work with Ellen by focusing on order processing from time of sales up to the point the order goes into production. All of the sales and operational staff were involved in indentifying problems and creating solutions. The immediate result was…

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Interview Team

Steven Lamb, Owner/President

Ellen quickly identified my strengths and weaknesses as I moved forward in building and branding Interview Team. I know what I want Interview Team to be today and five years from today, but I didn’t have a plan.

Ellen’s knowledge, experience, style and direct approach has saved me sleepless nights and wasted days. I know where I am, where I want to go, and thanks to Ellen, I have a road map to get me there. When we approach the next transition, one of the first things on my “to do” list will be to contact Ellen.

If you are starting out, Ellen can bring you focus and clarity. If you are in a transitional period, Ellen can bring a fresh outlook with options you may have not considered or thought possible. I highly recommend Ellen.

Henderson Architect

James H. Henderson, Owner

I started working with NEXUS Consulting because I realized there’s more to having my own business than having the skills and knowledge of my profession as an architect. I need help in understanding and learning about the financial, operational and marketing side of the business.

With Ellen’s help I first got clear on what I wanted for myself and for my business. Creating a vision gave me the foundation from hwich to move forward. Developing a marketing strategy and a plan for generating leads has helped me focus and get clear on who I should target and what I need to do to attract my target market.

Creating a budget and using my financials as a management toll is helping me make better and more appropriate business decision. I realized that in order to grow my business I had to get help, learn to delegate and stop doing the things I shouldn’t be doing. With an office assistant in place I can now spend more time marketing.

What I like about Ellen’s approach is that she helps me look at all aspects of my business. As a small business owner it’s crucial to understand all those aspects and how they interrelate. She also helps me understand and look at some of the beliefs I have that might keep me from getting the results I want.

I would recommend Ellen to any business owner who wants to grow their business or take it to the next level.

ChromaGraphics/Reach 360

Heidi Would, Operations/Sales Manager

When I started working with Ellen I had just been promoted to manager of sales and operations. I now was charged with managing a group of people who previously regarded me as their peer. I wanted to create a stronger team and realized that I needed to gain the trust and credibility as well as the leadership and management skills to establish myself in this new role.

Working with Ellen has helped me become the leader and manager I need to be. She helped me gain the confidence and skills to create the kind of environment I envisioned for my department that encourages accountability, responsibility, team effort and celebration of a job well done.

I’m no longer intimidated having the difficult conversations. It’s never easy but I have the skill to deal with it. One of the best things now is our communication . I’m a better listener and am more clear and truthful in my communications with staff, the management team and how we work with our customers and address their needs.

My work with Ellen has had an impact on the overall business – productivity has improved and so has morale. Customers are happier and more confident in our ability to serve them in a timely manner. Business has increased because customers are recommending us.

Burbank Housing Development Corporation

John Lowry, Executive Director

Ellen was hired to help us reorganize our Development Department with the goal of improving efficiency, workflow and job satisfaction. She provided direction and worked collaboratively with all Department staff. Ellen emphasized effective communication, clear definitions of responsibility, and systems which improved work processes and established an expectation of accountability.

Ellen also worked one-on-one with key senior staff people, including myself, to build leadership and management skills. Her knowledge and inspiration has helped executive level staff gain a perspective which allows them to exercise effective leadership. This is the kind of leadership which inspires confidence and dedication on the part of the rest of Burbank’s staff.

I recommend Ellen as an organizational consultant and for her abilities as a one-on-one
coach for building management and leadership skills.

Corporate Move Consulting Inc.

Renee Lesley/McNiel, Owner/President

I want to convey my gratitude to you for all you have done for me and everyone within my company. I will let the facts speak for themselves:

  1. In 2 and 1/2 short years, my profit margin has gained 6 points – from 19 to 25%
  2. We have hit our goal numbers for the last two years of 30% growth

The truth is that the best decision I made for my business was in hiring you. By being accountable to you for my results, spelling them out, trusting the processes you give me and stepping forward with them have changed dynamically how I operate and …

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Kiwi Partners Inc.

Jacquie A. Holmes, Owner/President

When I started working with Ellen, Kiwi Partners was doing quite well and was profitable. What wasn’t clear to me was how to take my business to the next level with an executive team that was having a hard time trying to be on the same page, Ellen helped me got focused.

First of all Ellen helped me get clear about what I want out of my life andhow my business can help me reach my life goals. I realized I needed to step into my role as the visionary of my business and provide the guidance and leadership that would empower my executive team and staff to help create the structure, systems and culture that will enable Kiwi Partners to deliver the most consistent and reliabel accounting services to our clients.

This process has been difficult but enormously challenging. With Ellen’s support, guidance and skills I’ve been able to hold the course and weather the storm of the inevitable chaos that we needed to go through for the organizational change to happen.

We’re not quite there yet but we’re well on our way. We are now also working in expanding our marketing strategies and selling processes. I’m feeling stronger and more confident in taking my business to the next level.

Being a business owner the stress never ends. Every day is a new challenge. I feel fortunate have worked with Ellen and feel her direct honest feedback, experience, skill and support has greatly benefited me personally as well as my business.

Medical Resource Network, Inc.

Karen S. Fox, BSN, RN, LNCC, CPHRM, President/Founder

I have great respect for Ellen’s ability to sift through unimportant minutia and focus on important themes. She has been a great mentor and coach. It has been very valuable to have Ellen as a resource for me and my 10 year old business. Many difficult decisions I have had to make in the past year were made easier because of Ellen’s ability to help me clarify the true issues at hand. She has enabled me to put a marketing astrategy and lead generation/lead conversion system in place to help produce a more consistent flow of new business. She even helped me identify ways to make the processes fun! I would recommend Ellen to any business owner who is striving to make positive changes in their business and in their life as a whole.

TAAG Machinery CO.

Tom Gharst, President/Owner

…I knew all along that although my business had great prospects and I had good employees, I needed help to enable my business to grow past my inabilities. I needed to somehow make my business more efficient and more autonomous, but how?

Ellen helped me look at my business from the outside, in…view it like a mechanical asset that needs study and adjustment. She helped me to envision the business five and ten years from now, and convinced me the vision is possible to attain. She has made me realize that for the business to grow, I need to find a way to hand-off much of my routine duties and focus on strategic, growth objectives.

What is great about Ellen, is that she not only enables me to see the result, I want, she also shows me the process that will ensure the result. She also lets me tackle our more important “frustrations” first. No warm-up exercises of little meaning. From the beginning, we tackled real problems that yielded near immediate results…

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